[bksvol-discuss] Re: Oct 2. Phone Chat Notes
- From: Cindy Rosenthal <grandcyn77@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Tue, 9 Oct 2012 16:56:33 -0700
Thanks for this.. Better late than never (trite, but true smile.
re #1:
While it would be nice to have the renew link always available, if the book
is no longer in my list of checked-out books I just go to the available
for checkout list and take it again; so far no one has taken anything
before I could a book back. If someone does I'll ask that they release it;
people seem to be very good about that.
hmm. re the second part of the renewal subject. A screen shot of what? our
lists of books we have out, or the email reminder? I could forward the
email reminder to you and tell you that the renewal link isn't available
for that boo in my list of books I have. is that what you mean?
re #2. I have in the past notified the scanner of a book I'm taking a long
time to proof that I haven't forgotten it and am still working on it; an in
the past occasionally the scanner has contacted me and asked about a book
and I'v e reported back where I am in it.
However, there could be, I suppose, instances where it is not the scanner
who is wondering but someone who wants to read a book they know has been
scanned and knows it's being proofed because it's on the In Process list.
Is the name of the proofer on that list? If I'm taking a long time with a
book someone wants to read perhaps they could ak about it on the email list
or write to me. I work on several books at a time bugt if there's abook
someone wants to read I'llstop working on amny other book and will proof
tha one. When a person scans a book for me to proof I ask them if they want
it asap and then I do it first.
On Tue, Oct 9, 2012 at 11:21 AM, Madeleine Linares
<Madeleinel@xxxxxxxxxxxx>wrote:
> Hi everyone, ****
>
> ** **
>
> So sorry it has taken me so long to write this up! I’ve also attached it
> as a word doc. As always, please email me with thoughts, questions, and/or
> concerns (madeleinel@xxxxxxxxxxxx).****
>
> ** **
>
> Volunteer Phone Chat October 2nd 2012****
>
> ** **
>
> Who’s here (I hope I wrote everyone down. I didn’t get a chance to do a
> roll call at the end): Lissi, Evan, Valerie, Courtney S., Ann P., Judy S.,
> Kellie, Roger, Marilyn****
>
> On staff: Alisa (Volunteer Program Manager), Madeleine (Volunteer
> Coordinator)****
>
> ** **
>
> Agenda:****
>
> ** **
>
> **1. **Renewal link issues. We’ve been hearing the complaints.
> We’ll let you know what we’ve found out from engineering:****
>
> We have emailed people from engineering and are (still) waiting to hear
> back. I’ll update as soon as I know more. Everyone discussed having a
> constant renewal link as something that everyone seems to want and that we
> had at one time. We think that it may have changed when we moved to this
> website. Madeleine reminded everyone that she can renew your books should
> something come up. Please email her off list if you won’t be able to renew
> a book and she will be happy to do it for you. If anyone has problems with
> the renewal link not letting them renew their book when they receive the
> email, etc., please email Madeleine with details and a screen shot if
> possible. The more specific information I have, the better!****
>
> ** **
>
> **2. **How do we want to handle it when someone has been proofing a
> book for a very long time? Sometimes there is a very valid reason (such as
> a really long book), but perhaps there should be a notification? Has anyone
> ever found this to be a problem?****
>
> People mentioned that a friendly reminder would be helpful just to touch
> base on the book. If I see that someone has had a book for a very long
> time, I’ll shoot them a brief email to make sure everyone is doing ok. This
> is certainly not meant to rush anyone! It is only meant to be a reminder
> and check in. There was also discussion about the amount of credits per
> book. Some people thought that it might be nice to base the number of
> credits on the size and difficulty of a book. For example, a textbook or
> 600 page book would be eligible for more credits than a teen fantasy book.
> We will discuss this more with staff members and get back to you all.****
>
> ** **
>
> **3. **Wordpress blog update:****
>
> We are working on this. It currently exists and we are in the process of
> creating various categories or subheadings so as to make it easier to
> navigate. The categories that everyone currently thinks would be especially
> important to have are: scanning, proofreading, image description,
> Microsoft Word (and subcategories for the different years), Kurzweil, Open
> Book, formatting, AT tricks, keyboard shortcuts, Bookshare lingo, AT lingo.
> These may be grouped into larger categories, but I think this is a good
> start. If anyone has more ideas or thoughts on this, please email Madeleine
> directly.****
>
> ** **
>
> **4. **Monitoring the discussion list upon Mayrie’s departure:****
>
> We had an offer from a volunteer to moderate the list, but instead, for
> the moment, we have decided that Madeleine will continue to monitor and
> moderate it. We strongly encourage everyone to continue to answer
> questions, though! Madeleine can remove people (such as spammers) and will
> answer questions if there is a conflict in answers, but for the most part
> she will leave it up to everyone else. This is what has been happening for
> a little while now and we think that it seems to be working well. All of
> you on the list have so much knowledge that it seems silly not to utilize
> it! As always, any concerns or questions can be emailed to Madeleine off
> list. ****
>
> ** **
>
> **5. **How do people feel about the new Holds policy? Is it
> working? Are there enough books without holds available for new people?***
> *
>
> People seem fine with how things are going. As always, we want more
> volunteers so everyone has more books to choose from but no one seemed to
> have any complains about the holds policy. If anyone who was unable to make
> the meeting has thoughts, please email Madeleine directly.****
>
> ** **
>
> **6. **Greeting program: should this be implemented and would it be
> helpful? Perhaps it could serve as a place to mention the mentoring
> program? ****
>
> The thought on our end from the staff was utilizing this program as a way
> for volunteers to welcome new volunteers in a very general way (so that
> those who weren’t sure that they were supposed to introduce themselves or
> who felt left out would be encouraged and included) and also give out some
> basic information to new volunteers. I’m going to write something up and
> send it to Lissi who has volunteered to email it out once a week. We’ll
> keep it very short and sweet. I’ll include information about mentoring and
> explain the holds policy briefly.****
>
> ** **
>
> **7. **Other thoughts and comments?****
>
> Roger wanted to know about the categories that we have to classify books.
> This is actually a big discussion for the staff and we’re redoing that list
> of categories to hopefully come up with something more similar to those you
> might find at a real library. We will share more as soon as we know more.*
> ***
>
> The general consensus is that people like the meetings and want to
> continue to have them once a month.****
>
> ****
>
> Best, ****
>
> ** **
>
> Madeleine Linares****
>
> Volunteer Coordinator****
>
> Bookshare, a Benetech Initiative****
>
> 650-644-3459****
>
> madeleinel@xxxxxxxxxxxx****
>
> ** **
>
> Join us in celebrating our 10th
> Anniversary!<http://blog.bookshare.org/2012/03/11/join-bookshares-worldwide-10th-anniversary-celebration/>
> ****
>
> ** **
>
> [image: Description: Title: Bookshare logo: Bringing Reading to Life for
> 10 Years]****
>
> ** **
>
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