[bksvol-discuss] Re: Oct 2. Phone Chat Notes
- From: Cindy Rosenthal <grandcyn77@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Thu, 11 Oct 2012 20:33:59 -0700
Shannon's suggestion is a good one. Then we who con't have time to do a
book quickly won't take it.
On Wed, Oct 10, 2012 at 8:42 AM, Laura Shannon <brighteyes324@xxxxxxxxx>wrote:
> Hi everyone,
>
> Like Cindy, I am usually working on several books at a time. I also will
> usually ask if it is something that needs done quickly. I take on projects
> that need more work than usual as well. I have no problem doing so but if
> it becomes a case that people are receiving email after email questioning
> the time on such projects, I can see people being more hesitant to take on
> the more difficult proofing projects. I have no problem giving attention to
> a book someone is waiting to read and getting it out quickly either.
> Perhaps one could simply add a "need quick turnaround" on something like
> that if they are not putting a hold for a particular proofer. Then we would
> know if that was the case when checking it out.
>
> Laura
>
> On Tue, Oct 9, 2012 at 10:52 PM, Roger Loran Bailey <rogerbailey81@xxxxxxx
> > wrote:
>
>> You can click the editing history link on a book in process to find out
>> who is proofing it.
>>
>> On 10/9/2012 7:56 PM, Cindy Rosenthal wrote:
>>
>> Thanks for this.. Better late than never (trite, but true smile.
>> re #1:
>> While it would be nice to have the renew link always available, if the
>> book is no longer in my list of checked-out books I just go to the
>> available for checkout list and take it again; so far no one has taken
>> anything before I could a book back. If someone does I'll ask that they
>> release it; people seem to be very good about that.
>> hmm. re the second part of the renewal subject. A screen shot of what?
>> our lists of books we have out, or the email reminder? I could forward the
>> email reminder to you and tell you that the renewal link isn't available
>> for that boo in my list of books I have. is that what you mean?
>>
>> re #2. I have in the past notified the scanner of a book I'm taking a
>> long time to proof that I haven't forgotten it and am still working on it;
>> an in the past occasionally the scanner has contacted me and asked about a
>> book and I'v e reported back where I am in it.
>> However, there could be, I suppose, instances where it is not the scanner
>> who is wondering but someone who wants to read a book they know has been
>> scanned and knows it's being proofed because it's on the In Process list.
>> Is the name of the proofer on that list? If I'm taking a long time with a
>> book someone wants to read perhaps they could ak about it on the email list
>> or write to me. I work on several books at a time bugt if there's abook
>> someone wants to read I'llstop working on amny other book and will proof
>> tha one. When a person scans a book for me to proof I ask them if they want
>> it asap and then I do it first.
>>
>> On Tue, Oct 9, 2012 at 11:21 AM, Madeleine Linares <
>> Madeleinel@xxxxxxxxxxxx> wrote:
>>
>>> Hi everyone,
>>>
>>>
>>>
>>> So sorry it has taken me so long to write this up! I’ve also attached it
>>> as a word doc. As always, please email me with thoughts, questions, and/or
>>> concerns (madeleinel@xxxxxxxxxxxx).
>>>
>>>
>>>
>>> Volunteer Phone Chat October 2nd 2012
>>>
>>>
>>>
>>> Who’s here (I hope I wrote everyone down. I didn’t get a chance to do a
>>> roll call at the end): Lissi, Evan, Valerie, Courtney S., Ann P., Judy S.,
>>> Kellie, Roger, Marilyn
>>>
>>> On staff: Alisa (Volunteer Program Manager), Madeleine (Volunteer
>>> Coordinator)
>>>
>>>
>>>
>>> Agenda:
>>>
>>>
>>>
>>> 1. Renewal link issues. We’ve been hearing the complaints. We’ll
>>> let you know what we’ve found out from engineering:
>>>
>>> We have emailed people from engineering and are (still) waiting to hear
>>> back. I’ll update as soon as I know more. Everyone discussed having a
>>> constant renewal link as something that everyone seems to want and that we
>>> had at one time. We think that it may have changed when we moved to this
>>> website. Madeleine reminded everyone that she can renew your books should
>>> something come up. Please email her off list if you won’t be able to renew
>>> a book and she will be happy to do it for you. If anyone has problems with
>>> the renewal link not letting them renew their book when they receive the
>>> email, etc., please email Madeleine with details and a screen shot if
>>> possible. The more specific information I have, the better!
>>>
>>>
>>>
>>> 2. How do we want to handle it when someone has been proofing a
>>> book for a very long time? Sometimes there is a very valid reason (such as
>>> a really long book), but perhaps there should be a notification? Has anyone
>>> ever found this to be a problem?
>>>
>>> People mentioned that a friendly reminder would be helpful just to touch
>>> base on the book. If I see that someone has had a book for a very long
>>> time, I’ll shoot them a brief email to make sure everyone is doing ok. This
>>> is certainly not meant to rush anyone! It is only meant to be a reminder
>>> and check in. There was also discussion about the amount of credits per
>>> book. Some people thought that it might be nice to base the number of
>>> credits on the size and difficulty of a book. For example, a textbook or
>>> 600 page book would be eligible for more credits than a teen fantasy book.
>>> We will discuss this more with staff members and get back to you all.
>>>
>>>
>>>
>>> 3. Wordpress blog update:
>>>
>>> We are working on this. It currently exists and we are in the process of
>>> creating various categories or subheadings so as to make it easier to
>>> navigate. The categories that everyone currently thinks would be especially
>>> important to have are: scanning, proofreading, image description,
>>> Microsoft Word (and subcategories for the different years), Kurzweil, Open
>>> Book, formatting, AT tricks, keyboard shortcuts, Bookshare lingo, AT lingo.
>>> These may be grouped into larger categories, but I think this is a good
>>> start. If anyone has more ideas or thoughts on this, please email Madeleine
>>> directly.
>>>
>>>
>>>
>>> 4. Monitoring the discussion list upon Mayrie’s departure:
>>>
>>> We had an offer from a volunteer to moderate the list, but instead, for
>>> the moment, we have decided that Madeleine will continue to monitor and
>>> moderate it. We strongly encourage everyone to continue to answer
>>> questions, though! Madeleine can remove people (such as spammers) and will
>>> answer questions if there is a conflict in answers, but for the most part
>>> she will leave it up to everyone else. This is what has been happening for
>>> a little while now and we think that it seems to be working well. All of
>>> you on the list have so much knowledge that it seems silly not to utilize
>>> it! As always, any concerns or questions can be emailed to Madeleine off
>>> list.
>>>
>>>
>>>
>>> 5. How do people feel about the new Holds policy? Is it working?
>>> Are there enough books without holds available for new people?
>>>
>>> People seem fine with how things are going. As always, we want more
>>> volunteers so everyone has more books to choose from but no one seemed to
>>> have any complains about the holds policy. If anyone who was unable to make
>>> the meeting has thoughts, please email Madeleine directly.
>>>
>>>
>>>
>>> 6. Greeting program: should this be implemented and would it be
>>> helpful? Perhaps it could serve as a place to mention the mentoring
>>> program?
>>>
>>> The thought on our end from the staff was utilizing this program as a
>>> way for volunteers to welcome new volunteers in a very general way (so that
>>> those who weren’t sure that they were supposed to introduce themselves or
>>> who felt left out would be encouraged and included) and also give out some
>>> basic information to new volunteers. I’m going to write something up and
>>> send it to Lissi who has volunteered to email it out once a week. We’ll
>>> keep it very short and sweet. I’ll include information about mentoring and
>>> explain the holds policy briefly.
>>>
>>>
>>>
>>> 7. Other thoughts and comments?
>>>
>>> Roger wanted to know about the categories that we have to classify
>>> books. This is actually a big discussion for the staff and we’re redoing
>>> that list of categories to hopefully come up with something more similar to
>>> those you might find at a real library. We will share more as soon as we
>>> know more.
>>>
>>> The general consensus is that people like the meetings and want to
>>> continue to have them once a month.
>>>
>>> Best,
>>>
>>>
>>>
>>> Madeleine Linares
>>>
>>> Volunteer Coordinator
>>>
>>> Bookshare, a Benetech Initiative
>>>
>>> 650-644-3459
>>>
>>> madeleinel@xxxxxxxxxxxx
>>>
>>>
>>>
>>> Join us in celebrating our 10th
>>> Anniversary!<http://blog.bookshare.org/2012/03/11/join-bookshares-worldwide-10th-anniversary-celebration/>
>>>
>>>
>>>
>>> [image: Description: Title: Bookshare logo: Bringing Reading to Life for
>>> 10 Years]
>>>
>>>
>>>
>>
>>
>>
>
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