You ask, "What program is it that gets om and orn confused?" The answer is that Any scanning software can cause that. It is often a brightness setting problem, but odd fonts can cause it, and occasionally it just happens. If it happens a lot, though, it is obviously a problem caused by the scanner not setting up their software very well, or having very very old software. Sarah Van Oosterwijck Assistive Technology Trainer http://home.earthlink.net/~netentity