Carrie, Thanks for letting me know that I'm not the only one experiencing submission problems. All of mine have gone through until that final submit button. Then, I get the message about the internal error. I agree that, hopefully, this will be resolved soon. Shannon Women will starve in silence until new stories are created which confer on them the power of naming themselves. ----- Original Message ----- From: Carrie Karnos To: bksvol-discuss@xxxxxxxxxxxxx Sent: Monday, January 26, 2009 8:14 PM Subject: [bksvol-discuss] Re: I can not submit at all Hi Shannon, If it's any consolation to you, I tried to put 3 books into the collection this afternoon, and only got 1 in. One book generated an internal error on the very last submit button, but the other one bombed out before I could enter its ISBN number. The good news is that every time an internal error is generated, an email is automatically sent to Engineering, so they are aware that there's been a problem for a couple of days with submitting books. Hopefully they will come up with a solution sooner rather than later! Carrie ------------------------------------------------------------------------------ From: solsticesinger <solsticesinger@xxxxxxxxx> To: bksvol-discuss@xxxxxxxxxxxxx Sent: Monday, January 26, 2009 5:26:55 PM Subject: [bksvol-discuss] I can not submit at all So, I've taken everyone's suggestions, opening the file in word, making a tiny change, and then, resaving it. My books have no apostrophes in the titles. Still, they will not submit. Every time I try, I get the same message about an unknown internal error. So, what am I to do? I've tried three times with one book, and twice with another. I'm really frustrated, at this point. Any help would be appreciated. Shannon Women will starve in silence until new stories are created which confer on them the power of naming themselves.