Hi Petra,
Thanks for the suggestion. I had a look at livepro, but I'm not sure
it would work for my audience, as I need something that will
essentially replace online help while the brokers are using the
software, and livepro doesn't seem to integrate with the software.
I'll poke around the Confluence plugins and see if any of them are
useful. The big issue is that the software has neither online help or
tool tips (although we are negotiating to add tool tips); this is
because 'it's too customisable for online help'. Arrgggg...
/anne...
On Friday 16/08/2019 at 5:05 pm, Petra Liverani wrote:
Hi Anne,
In my last position someone who worked in training highly recommended livepro.
If your company uses Confluence I wonder if it would be any good with the correct plugins.
https://marketplace.atlassian.com/search?query=training
Regards,
Petra
------ Original Message ------
From: writan@xxxxxxxxxxxxxxx
To: austechwriter@xxxxxxxxxxxxx
Sent: 14/08/2019 2:56:40 PM
Subject: atw: Training delivery software
People, I have a question!
I would like some recommendations for software that I can use to deliver training/help/whatever; the audience is mainly customers, who in this instance are insurance brokers. It will probably also be used internally, but staff are less of an issue.
My boss has seen something called Walk Me, and really liked it, but is happy to look at other options. He would like something that works in the cloud, and doesn't need to be installed.
I don't really have much experience of these kind of tools because I usually get hired by companies who are far too cheap to buy them, and usually just get me to develop a workaround that doesn't cost anything. This time, apparently I've got business support AND a budget!
Any suggestions, and anything that we should avoid?
Thanks,
/anne...
who has no intention of 'moving to a Facebook group'
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