Hi Anne,
I've helped businesses create and share videos for training, product and
staff support etc, using less expensive solutions if the budget won't
stretch to software like WalkMe.
I also highly recommend that each training video covers one thought, one
step, or one action.
It's better to end up with a lot of short videos of one to two minutes, to
ensure easy-to-swap-out solution if videos or software need to be updated.
Give me a yell if I can help any further.
Cheers
Teena
On 14/08/2019 12:56 pm, writan@xxxxxxxxxxxxxxx wrote:
I would like some recommendations for software that I can use to deliver
training/help/whatever; the audience is mainly customers, who in this
instance are insurance brokers. It will probably also be used internally,
but staff are less of an issue.
My boss has seen something called Walk Me, and really liked it, but is
happy to look at other options. He would like something that works in the
cloud, and doesn't need to be installed.
I don't really have much experience of these kind of tools because I
usually get hired by companies who are far too cheap to buy them, and
usually just get me to develop a workaround that doesn't cost anything.
This time, apparently I've got business support AND a budget!
Any suggestions, and anything that we should avoid?
