Howard, Some places use SHALL and WILL in a legal or semi-legal context, and some time later it turns up in pseudo-legal speak, officialese, and bureaucratese. As noted previously, this special usage in the legal context needs to be defined up front. Bob T 2009/10/20 Howard Silcock <howard.silcock@xxxxxxxxx> > I have been reading through some of the administrative circulars here in > the Government department where I work. I was struck by how much they use > 'should' and, to a lesser extent, 'would'. Typically, you find phrases like > 'Staff should follow this procedure when ...' or 'I would like to remind > staff of the importance of keeping accurate records of meetings'. Why not > just write 'Follow this procedure when...' and 'Keep accurate records of > meetings', or maybe 'Remember to keep accurate records of meetings'? > > I was tempted to formulate a rule "avoid 'should' and 'would' in technical > writing", but realised that there are a few cases (really very few, I'd say) > when I would [yes, I'm doing it now myself] regard it as OK. Still, I > wondered why so much is written about avoiding passives, and when not to use > the future tense, but no-one seems to point to the deadening effect of > strings of 'shoulds' and hypotheticals. Even a sentence like 'If your user > name were jsmith, your personal site's URL would be > http://mysite.com/personal/jsmith/default.aspx'<http://mysite.com/personal/jsmith/default.aspx%27>probably > reads better (at least, in my view) as 'For a user name jsmith, the > personal site's URL is http://mysite.com/personal/jsmith/default.aspx '. > (On the other hand, I don't think the sentence 'Edit the information as you > would in a Microsoft Word document' needs changing.) > > Does anyone know of any usage guide that addresses this topic? I looked in > 'Read Me First', but couldn't see anything. And can anyone suggest other > good examples where 'would' and 'should' are OK - in other words, examples > that go against my proposed rule? Maybe I can reformulate it as a 'rule with > some exceptions' - something linguists would probably feel fine about but > which my mathematical background makes me definitely reluctant to accept! > > Howard > > > -- Bob Trussler Phone 0418 661 462