Dear Kay (R). You don't state whether you are at home on a dialup or on location at a customer site, using their network. I am guessing that the latter is almost certainly the case. The firewall in your PC might very well have no setting to stop FTP use but, the hardware firewall, further down the line / in the back room at your customer's site will almost certainly be set to block it. This happened to me at a recent site, at which any FTP attempt by my WinDoze 2K P of C solicited a Web Marshal alert message and warned me that my insidious attempt to do anything of the sort would be recorded. Shock / horror! Methinks it is happening deeper than your desktop. Talk to your customer's Help Desk folk about this. They might still permit HTTP downloads instead, as did mine. HTH. Cheers, Michael Michael E. Granat Qualified Good Tech Writer Dude Fellowship Of The Ring Of Tech Writers, Yeah Baby! T/as Write Ideas E-mail: mailto:writeideas@xxxxxxxxxxxxxx Web: <http://home.pacific.net.au/~megranat/> Without Prejudice. E&OE. Quoting Kay Rennie <renniek@xxxxxxxxxxxxxxx>: > Has anyone had a problem using FTP from Windows XP plus Service Pack 2? > I have no problem with FTP on my old PC and Windows 98, but XP won't > play along, even with the firewall disabled. I've had no luck searching > Microsoft's myriad knowledge base pages, but I'm sure there must be > something somewhere. If someone could point me to a relevant discussion > group or throw in a few helpful hints I will be eternally grateful. > Thanks > Kay > ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelists.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************