[austechwriter] Re: XML - bringing it together
- From: Michael Edward Granat <megranat@xxxxxxxx>
- To: austechwriter@xxxxxxxxxxxxx
- Date: Tue, 12 Aug 2003 16:48:47 +1000 (EST)
Dear Andrea (Tappe),
Isn't it nice how the powers that be always ask for the opinion of their
in-house experts before making such blanket decisions. ;-)
Didn't anyone at the coal face get to question why they have chosen this route,
or was it simply fait accompli before you were told? I suspect the latter.
Surely the people who must do the documentation development should be the ones
researching and recommending the tools, instead of simply being directed about
what to use from from on high.
Too often, we are expected to stop being audience needs researchers, usability
specialists, creative writers, designers, illustrators and publishers and
switch
to becoming programmers / hackers simply because many of us document for or
associate with the IT sector.
Your resilience, adaptability (and coding nous) are to be commended, but it all
reeks of the two-for-the-price-of-one job descriptions that are going around at
the moment.
From where I sit, it reeks of a situation of "Let's not hire the people we need
to help the people we have. Rather, let's make the people we have do heaps of
extra hours performing another job at the same time at no extra (short-term)
cost to us and, if they can't cut the mustard, we'll find someone who can."
IMHO, somebody has to explain to the IT bosses of this world that Technical
Communicators can have a variety of skills but are not (and cannot be expected
to be) all things to all people. The more coding we must do, the less we can
concentrate on the research and the creation of usable documents that add value
to our clients' businesses.
Michael Granat
Write Ideas
Quoting Andrea Tappe <A.Tappe@xxxxxxxxxx>:
> Hi there,
>
> Couple of weeks ago, I was told that QSR is moving to XML and could I =
> produce XML documents from now on?
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