I've been tasked with creating Word templates for a Defence Operational IT area to cover Service Level Agreements (SLA) and Operation Level Agreements (OLA). Are there any templates available from which I can make a start? Or other suggestions would be appreciated? Thanks Diana ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelist.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************