[austechwriter] Re: Resumes are a show case for a Tech Writer
- From: Michael Edward Granat <megranat@xxxxxxxx>
- To: austechwriter@xxxxxxxxxxxxx
- Date: Thu, 03 Jul 2003 14:05:59 +1000
So true, Stuart (Lecky) and I forgot to add...
In my case (as I figured out later through then having to act as her
telephone Help Desk to sort this out and then help her to repair her PC,
after explaining that the "coffee grinder" noises that her hard drive was
making were the result of Windows grabbing all the VM cache that it could,
then crashing in a screaming heap whilst fragmenting all her files) it
turned out that the problems resulted from a case of her using her
"initiative".
She decided that Word cannot open files ending in ".ZIP", so she simply
changed the extension of the file attachment to ".DOC" and went from there!
Hope the slide-out coffee cup holder is still working on the front of her
PC, so that she can be ready for when the grinding finishes.
Regards,
Michael Granat
Write Ideas
At 13:46 3/7/2003 +1000, you wrote:
>At 01:29 PM 3/07/03 +1000, you wrote:
> >The best one was where a recruiter tried to open a ZIP file with Word,
> >wondering why it took so long to load, had hundreds of "pages" with nothing
> >in between and crashed her PC.
> >
> >...and they call themselves IT specialists.
>
>Yes. Michael, I know what you mean. I e-mailed a zip file containing a
>document that I'd written to a client (in a well-known telecommunications
>company) and it was accompanied by the customised Word template .dot file
>(with a note saying that she needed to put the .dot file in the appropriate
>MS_Office folder).
>
>The woman opened the ZIP file from within the e-mail and then tried to open
>the .dot file from within WInZip. She complained that she couldn't get it
>to work. I likened her attempt to trying to look at the smallest of one of
>those little Russian (babooshka?) dolls without having first opened up the
>larger ones. I had to explain to her that she had to detach the zip file,
>then extract the contents, then put the .dot file in the appropriate folder
>and then it would work (though why she needed to open the .dot file, I have
>no idea and was afraid to ask).
>
>As you suggest, just because people have been given jobs in IT doesn't mean
>that they actually have a clue how to use IT (and one should never assume
>that they do - quite the opposite in fact).
>_________________________________________________________
>Stuart Lecky, Project Manager
>__________________________
>HCi Better communications Better Management
>(61-2) 9232 6669 (ph) http://www.hci.com.au
>(61-2) 9232 1002 (fax) GPO Box 4846 Sydney 2001 Australia
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