Hi Steve,
I tried your suggestion to try another voice with JAWS, but the problem
remained. I did send a tech support notice to Freedom Scientific to alert them
to this type of problem. I have been using NVDA with Audacity and it seems to
work properly.
Thanks for your input.
John
From: audacity4blind-bounce@xxxxxxxxxxxxx
[mailto:audacity4blind-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Jacobson
Sent: Saturday, June 10, 2017 11:44 AM
To: audacity4blind@xxxxxxxxxxxxx
Subject: [audacity4blind] Re: Program crashes when trying to open files.
John,
While I don’t disagree with Gene, Make sure that the problem is truly resolved
when JAWS is not running. You can probably use NVDA long enough to determine
that without learning much about it at all. If the crashes only occur with
JAWS, make sure to report that. Money has been paid to purchase JAWS and you
have a financial interest in getting the most out of that purchase. However,
since there were other issues with your installation, like the MalwareBytes
thing, it is still possible the crash is coming from somewhere else. Another
thing to consider is to try a different voice with JAWS. Possibly there is an
occasional conflict with how JAWS is using the sound card with the current
voice that might be avoided by using another voice.
Best regards,
Steve Jacobson
From: audacity4blind-bounce@xxxxxxxxxxxxx
<mailto:audacity4blind-bounce@xxxxxxxxxxxxx>
[mailto:audacity4blind-bounce@xxxxxxxxxxxxx] On Behalf Of Gene
Sent: Friday, June 09, 2017 4:14 PM
To: audacity4blind@xxxxxxxxxxxxx <mailto:audacity4blind@xxxxxxxxxxxxx>
Subject: [audacity4blind] Re: Program crashes when trying to open files.
You seem to assume that it will take a fair amount of time to learn NVDA or a
new screen-reader in general. If you learn perhaps six or ten commands, you
will be able to do a lot of what you can do now. When you are working with
Windows and Windows programs, most commands you use are Windows and program
commands. Once you learn commands such as read current line, a few screen
review commands, how to configure speech as you wish and a small number of
other commands, you will be able to do a lot of what you could with the other
screen-reader.
If you switch without asking questions, it will take longer to learn the
commands that I am saing are those that allow you to do a lot of what you did
before. You can get answers faster to some questions on e-mail lists such as
the NVDA users' list. For example, you can ask for commands for a small number
of things such as read current line.. Or you can ask how to find such
commands. There is a quick keys reference.
Gene
----- Original Message -----
From: John P. Thomas <mailto:johnt@xxxxxxxxxxxx>
Sent: Friday, June 09, 2017 3:28 PM
To: audacity4blind@xxxxxxxxxxxxx <mailto:audacity4blind@xxxxxxxxxxxxx>
Subject: [audacity4blind] Re: Program crashes when trying to open files.
Hi Judy and others,
I have been unable to use Audacity since Microsoft updated itself to the
Creators edition build 1703 three weeks ago.
I spent a total of 5 and a half hours (in two sessions) on the phone with the
Microsoft disability help desk as they remotely worked with my PC to try and
solve various problems I was having with the creators edition. In addition to
audacity not working properly, I could not use Word 2016.
Ultimately we had to disable Malware Bytes. Malware Bytes apparently has a
known conflict with the Creators Edition. After we did that, JAWS 18 and Word
2016 are playing nicely. However, when they also tested Audacity with the
Creators Edition, it kept crashing when JAWS is being used. Microsoft didn’t
have any suggestions about how to make Audacity, JAWS, and the Creators Edition
work together.
I have had to abandon using Audacity for the time being. I might need to learn
how to use NVDA if I want to keep using Audacity.
I thought I was going to switch to Total Recorder Pro, which works well for
recording, but when I got to using its editing functions, I found that it
couldn’t cut or delete selections. This was the same problem that I was having
with Word 2016. It sounds like another conflict with the Creators Edition of
Windows.
I sure don’t want to take time to learn to use another screen reader, but it
might be needed if I want to edit my files.
Audacity definitely has more powerful editing features than Total Recorder.
John
From: audacity4blind-bounce@xxxxxxxxxxxxx
<mailto:audacity4blind-bounce@xxxxxxxxxxxxx>
[mailto:audacity4blind-bounce@xxxxxxxxxxxxx] On Behalf Of Judy Jones
Sent: Friday, June 9, 2017 04:08 PM
To: audacity4blind@xxxxxxxxxxxxx <mailto:audacity4blind@xxxxxxxxxxxxx>
Subject: [audacity4blind] Re: Program crashes when trying to open files.
Hi, David,
The files are stereo.
Judy
From: audacity4blind-bounce@xxxxxxxxxxxxx
<mailto:audacity4blind-bounce@xxxxxxxxxxxxx>
[mailto:audacity4blind-bounce@xxxxxxxxxxxxx] On Behalf Of David Bailes
Sent: Friday, June 9, 2017 1:35 PM
To: audacity4blind@xxxxxxxxxxxxx <mailto:audacity4blind@xxxxxxxxxxxxx>
Subject: [audacity4blind] Re: Program crashes when trying to open files.
Hi Judy,
could you check for each of the two sets of recordings, whether they are mono
or stereo?
If you open the context menu of a track by pressing shift+m, then if the track
is mono, then the mono item in the menu is checked, and if it's stereo, then
the mono item is unavailable.
thanks,
David.
On Fri, Jun 9, 2017 at 8:24 PM, Judy Jones <sonshines59@xxxxxxxxx
<mailto:sonshines59@xxxxxxxxx> > wrote:
The recordings are similar length. The ones not converted from MP4 I can open
with Audacity and Jaws. But, as per your advice, I was able to open a track in
Audacity that I could not while running Jaws.
Thanks loads!
Judy
From: audacity4blind-bounce@xxxxxxxxxxxxx
<mailto:audacity4blind-bounce@xxxxxxxxxxxxx>
[mailto:audacity4blind-bounce@xxxxxxxxxxxxx ;
<mailto:audacity4blind-bounce@xxxxxxxxxxxxx> ] On Behalf Of David Bailes
Sent: Friday, June 9, 2017 1:15 PM
To: audacity4blind@xxxxxxxxxxxxx <mailto:audacity4blind@xxxxxxxxxxxxx>
Subject: [audacity4blind] Re: Program crashes when trying to open files.
Hi Judy,
I think it's unlikely that the conversion from mp4 to mp3 has anything directly
to do with it. More likely differences that might be affecting whether Audacity
crashes with Jaws running could be that some are mono and others are stereo, or
perhaps how long the recordings are.
David.
On Fri, Jun 9, 2017 at 7:41 PM, Judy Jones <sonshines59@xxxxxxxxx
<mailto:sonshines59@xxxxxxxxx> > wrote:
Okay, thanks, I did find a solution though, and I am not sure why this is
happening.
Any mp4 files I have converted to mp3 crash Audacity, but the ones originally
recorded in MP3 do work.
Thanks.
Judy
From: audacity4blind-bounce@xxxxxxxxxxxxx
<mailto:audacity4blind-bounce@xxxxxxxxxxxxx>
[mailto:audacity4blind-bounce@xxxxxxxxxxxxx ;
<mailto:audacity4blind-bounce@xxxxxxxxxxxxx> ] On Behalf Of David Bailes
Sent: Friday, June 9, 2017 12:13 PM
To: audacity4blind@xxxxxxxxxxxxx <mailto:audacity4blind@xxxxxxxxxxxxx>
Subject: [audacity4blind] Re: Program crashes when trying to open files.
Hi Judy,
as Ted has said, there's problem running Audacity with Jaws on the Windows 10
creators update. I don't know what the problem is yet - there doesn't appear to
be a problem running Audacity with either NVDA or Window-eyes. So for the
moment, if you want to use Jaws you'll have to roll back to the previous
version. You have ten days after the update to do this easily.
I would encourage you to let Freedom Scientific know that there is a problem
running Audacity on the creators update. If you do this, it would be very
helpful if you could report back any response that you get. As far as I'm
aware, this is the first time there has been such a serious problem with
Audacity and Jaws.
thanks,
David.
On Fri, Jun 9, 2017 at 3:54 PM, Judy Jones <sonshines59@xxxxxxxxx
<mailto:sonshines59@xxxxxxxxx> > wrote:
Greetings,
I am glad to have found this list and hope I can get help.
Just recently, the program crashes when attemptingto open files. I have
uninstalled, reinstalled, restarted, still the same issue, and I don’t know
what has brought it on. No major changes to the laptop either. I am using
Jaws and running Windows 10. I did just update to the creater version, but
have successfully used Audacity since then.
Any advice is appreciated.
Judy
