Hi Graeme,
Many thanks for getting back to me so quickly.
I can confirm that I have successfully profiled my monitor using the i1 Pro 2
and the budled i1profiler software. Does this mean it 'works' with i1profiler
or should I also see if I can read a chart using the printer profiling demo
mode on i1profiler? (I only have the 'basic' version so i1profiler doesn't work
for printer profiling)
Regards,
Amar
Sent from BlueMail<http://www.bluemail.me/r?b=11327>
On 5 Dec 2017, at 12:17, Graeme Gill
<graeme@xxxxxxxxxxxxx<mailto:graeme@xxxxxxxxxxxxx>> wrote:
Amar Sood wrote:
Hi,
Initialising instrument failed with message 'Hardware Failure' (Instrument
calibration
info is missing or corrupted)
sounds bad. If you have a way to do so, you could check if it works with the
X-Rite
drivers and software, but I suspect it may fail as well. (If it does work with
the X-Rite driver, get back to me and we'll investigate further.)
But it seems like either something is wrong with your USB (bad interface, bad
connection, bad cable), or the instrument is faulty (it's EEPROM is not
responding properly).
Cheers,
Graeme Gill.
