Greetings:I have been using ArgyllCMS for some time on various platforms. It has always performed wonderfully - until I got my new laptop.
Dell Latitude E6520 Windows 7 x64 1920x1080 LCD screen 8 gig memory Argyll 1.4.0 DispCalGui 1.0.9.0 Pantone Huey sensorDispcalGUI (and most likely Argyll) is picking up the Huey properly. When I select "Calibrate and Profile", I get the infamous "Instrument Access Failed" error.
I am running as an administrator (but as THE administrator - never had to do that in the past). Here are some interesting snips from the debug log:
huey: About to init coms huey: About to init HID icoms: About to set hid port characteristics icoms: About to open the USB port icoms: HID port needs opening icoms: About to open HID port 'hid:/2576 (GretagMacbeth Huey)' icoms: HID port is now open icoms: hid port characteristics set okhuey: Sending cmd 'GetStatus' args '02 00 00 00 00 00 00'icoms: About to return hid write 8 bytes, ICOM err 0x0
ICOM err 0x0 huey: Reading response icoms: About to return hid read 8 bytes, ICOM err 0x0 '4c 6f 63 6b 65 64' ICOM err 0x0 huey: init coms has suceeded huey: About to init instrument huey: about to check response and unlock instrument if neededhuey: Sending cmd 'GetStatus' args '32 55 cf a0 fe ff ff'icoms: About to return hid write 8 bytes, ICOM err 0x0
ICOM err 0x0 huey: Reading response icoms: About to return hid read 8 bytes, ICOM err 0x0 '4c 6f 63 6b 65 64' ICOM err 0x0huey: Sending cmd 'Unlock' args '47 72 4d 62 00 64 ff'icoms: About to return hid write 8 bytes, ICOM err 0x0
ICOM err 0x0 huey: Reading response icoms: About to return hid read 8 bytes, ICOM err 0x0 '00 00 00 00 00 00' ICOM err 0x0huey: Sending cmd 'GetStatus' args '00 00 00 00 00 00 ff'icoms: About to return hid write 0 bytes, ICOM err 0x0
ICOM err 0x0 icoms: About to return hid read 0 bytes, ICOM err 0x2000init_inst returned 'Communication protocol breakdown' (Unable to write full message to instrument)
new_disprd failed because init_inst failed icoms: delete called icoms: closing port hid_close_port() called hid port has been released and closed dispcal: Error - new_disprd() failed with 'Instrument Access Failed' ...aborted. Calibration has not been finished. What am I doing wrong here? Ron