This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/834.html#000005 I understand what's happening...but you haven't explained the type of hat yet...is it low brow, medium brow or high brow? Is your design in the AMaya OS window all the way to the 'top' of the screen page (on the amaya, is it all the way down against the 'brim' of the hat? What's happening is the 'snout' of the bobbin holder is inside the hat-and as you trace-the design is either too tall, or isn't moved as close as you can go to the brim.As the hoop moves for tracing, the snout is pushing against the top of the hat-and something has to give somewhere-so it pops out of your hoop. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================