This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/3/521.html#000001 I know the next person responding is going to say the same thing...need more information! Problem could be in the design, too dense, stitches too short, could be presser foot not set right, bobbin thread too tight or too loose...did you run the 'test' pattern, did a tech help you get set up...as I said, the more information to help you the better! What are you using for backing, what size/type of hoop-is the material too tight, too loose...there are so many factors to figure it out. Not picking on you...we've (I've) been there, done that, panicked, ruined jobs...gradually there is less yelling and screaming and more 'dang, that job is working'...LOL...hang in there! Did you take a training class, work with someone else that has one? Everything helps! =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================