This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/3/24.html#000005 Here's what it has boiled down to... the hats giving me the worst problem were Alpha FlexFit, solid structured high brows-with a curved brim. 1) the hats were too stiff to 'seat' down on the hat hoop...so the 'face' would bounce up and down. The CCF hat frame isn't the right one for this type of hat-we're going to set up with the WACF and finish the job. I sent the file to Herb (thanks for all your help Herb!) and he tested it on his-worked fine. 2) the lettering density needed to be changed-pushed it up to 5, made sure of no underlayment, and on the other hats it ran fine. (unstructured low brow, medium structured, etc.) 3) auto density and shortstitch both turned off So the problem boiled down to the HAT after everything else was fine tuned. These high profile structured hats are pre formed and precurved-and the curve does not match the hat hoop tube...so the 'face' is lifted off the needle plate with the CCF frame. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================