Terry, Sorry to hear of your troubles. Sounds like you have a few issues to deal with. --------------------- At first I was going to give you a detailed description of how the entire system is supposed to work but I don't know how technical you are and you may already know how this system works at this point. So I will skip to the chase and give you some common reasons why one hears clicking of the gears. Depending on how much use your machine has had and how clean it is can make a difference here. I've seen thread tangled in and around the gears which prevent them from turning freely when necessary. If you lift up the red roller arm and then push on the little red button on the back of the needle case, you should be able to turn the white gear (and corresponding thread feed roller) without any resistance. When you let go of this red button, VERIFY that the teeth of this white gear are in line with the others across the back of the needle case. IF YOU DON'T VERIFY THIS ALIGNMENT, YOU MIGHT JUST CAUSE DAMAGE TO MORE GEARS. I check #'s 1 - 8 when on needle 16 and then color change over to needle 1 and then check #'s 9 - 16. Now as for the drive gear, I've seen several times already where someone has lubricated an area they were not supposed to which has caused problems in this area. Just behind the white thread feed drive gear is the thread feed drive motor (right side of machine). On the shaft of the motor is a two part gear piece that is silver in color. The first gear part, which is closest to the motor, comes in contact with the white drive gear. Then on the end of the motor's shaft (left side of machine) is another gear looking part that spins inside of an upside down sensor. This is the sensor that determines the home position for the drive motor and drive gear. Because the end of the motor's shaft looks very much like a gear, I've seen where folks have placed a great deal of grease there only to clog the sensor and render it not as functional as it was designed. Even the smallest amount of grease can cause troubles here. Make sure it's clean and free from any foreign debris. You also want to make sure you don't have any thread tangled around the thread feed drive gear shaft. Do you ever use spray adhesive around the machine? If all of these troubles started when you installed the new thread feed rollers, there's a chance that your new rollers are the reason that the system is not spinning freely. Were you sure to put a little polymer grease on the the hubs of the rollers? Did the new rollers slide into there slots without any hang-ups? Did you clean any and all debris or residue from where the new rollers are to be installed? Figure this, if any part of the roller system is not allowed to spin as it's supposed to, then the gear(s) might find itself in a position between two teeth which would then result in neighboring gear teeth hitting each other during color changes. If the teeth collide with each other, then that interrupts the smooth flow of the color change motor which could end up giving you the "color change index error." As for the thread coming out from underneath the rollers, this could be that the red rollers were not greased correctly. Do not put the grease on the inner portion of the hub on the black arm. You put the polymer grease on the outside of the HUB (axle) that the roller slides onto. A thin coating is all that's necessary. Usually you apply the polymer grease to the top side of the hub but it needs to get all the way around to the bottom side of the hub because that is where all the pressure is on the red roller. You can tell by looking and touching (with dry fingers) if your rollers need to be washed or not. Sounds like you might be washing a little too much. You only need to wash them because you may have put too much grease on the roller's hubs and some got onto the rubber surface. I have a few questions for you. How long have you had your machine and have you had any maintenance training other than manuals and software instruction? Thanks, Ed Orantes Amaya, EMT & EMC Tech New Orleans, LA 504-258-6260 emservice@xxxxxxx -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Bulkley Cleaners Sent: Tuesday, September 17, 2002 6:33 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] gears not lining up I have also been having a devil of a time with my Amaya and the gears not lining up. This all started after I changed to the new yellow feed rollers and red pinch rollers. Shortly after the change, the Amaya started making the loud snapping noises as the needle bar changed needles, she also gave me an error message that there was a color change index error. The needle bar would not line up behind the needle, etc etc etc. After a day or two of messing around with this I phoned Chris in Calgary. He had me push in the little red button that is above the thread feed gear on the back of the needle case. This little red button allows the gear to free wheel. Wweeeelllll let me tell you the needles that were being the biggest pains in the A--, those thread feed gears were wobbling around like a drunk in a high wind. They had broken off around the hub just like Ron Springer(I think it was Ron) said in a previous post. Consequently I ended up with a whole new feeder gear assembly. Hubby and I changed it over and in the process discovered that the gear that is driven by the motor(this gear is the one that turns the feeder gears) was also broken around the hub, and also wobbled like it had its fair share of liquid refreshments. We replaced this gear as well. Scavenged another gear off the old gear drive assembly, and off we went. It is a bugger to adjust and to line up the gears again. We got through Christmas, and I am starting to get the snapping sound again. Every time I start the Amaya up I go to maintenance, steppers and "home" the needles I am going to use, and I have to do this every time I want to use the machine. The new rollers also love to "spit" the thread out of the grooves and cause birds nest's. I was told that this is because the rollers are "dirty" so I take thiese out, wash them, put them back in and then go again for another 12000 stitches and then wash again. So my question to you on the list that have had problems with the snapping noise etc, did you notice it started ofter changing the rollers? Terry Dancey Bulkley Cleaners Smithers BC bulkley1@xxxxxxxxx