This message was posted by DianeN on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/1194.html While doing a design using one color (needle 3), at least 2x with each stitch out the thread would nest and jam around the cutter and then wouldn't cut properly. It's like too much top thread is being pulled down. One thing I noticed, is that, although the pinch roller was down (and secure - thread not moving), by the time I worked to fix the mess, I noticed that thread could easily be puled thru the pinch roller even though it was physically in the down position. Do these 2 things correlate with one another? I have the XTS and just got it this past December... really isn't used that much. Help is appreciated. thanks... diane =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================