Buying a new machine, learning the machine and software in a week can be
overwhelming. There is so much to learn but don't give up. My parents
purchased thier first machine from Melco in 1992 and had lots of trouble
learning everything back then (EDS3 only did 1/3 of what DesignShop does.)
It took them a good 6 months so get the hang of it. I purchased a used Melco
recently and I have only had DesignShop since this past August so I am still
learning that several months later. Just yesterday, I went to a competitor
who has an Amaya and we both taught each other some tricks with DesignShop.
Just hang in there and "play" with it. Buy a dozen or so t-shirts from a
supplier and practice and play with all the options and it will all come
together. As far as your thread breaks go, there area bunch of test files
located at 'C:\Program Files\Melco Embroidery Systems\Embroidery Network
System\Test Designs'
Try running the thread break file. It could also be the thread you are
using. Make sure you are running commercial embroidery thread designed for
high speed stiching. I believe Melco gives you a couple colors of ARC thread
when you buy the machine, try running that if you are using something else.
From: "Thomas LaDow" <tcladow@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Date: Tue, 3 Jan 2006 19:01:57 -0500
I am a new AMAYA buyer and would love tobe a AMAYA user. I have had my
machine
now for over a month and have yet to be able to tackle any money jobs
because
of all the same problems everyone else seems to be having, thread breaks,
bobbin breaks (false and real), strange popping sounds then thread breaks,
twisted threads, you name it, it happens all the time, day after day. I
attend the training classes and to be honest, it happened alot there as
well.
Tech support worked on my machine but really didn't help at all. This is
like
having a $15,000 car in the garage that wont run, so dissapointing.
I read all the post on this site and can relate to everyone of them, over
and
over. My question is this. Why is it that an expensive machine like this,
with a weeks training in a classroom and a months On The Job Training, and
still the product fails to perform as sales people tell you? And trying to
get
someone to take time out to maybe stop buy and see what it is that is wrong,
is
impossible. I appreciate the few success stories on here, but as a whole,
there are more problems than praises.The problems with this machine just
seem
to be everywhere. Needles to say, I am a very unhappy AMAYA user (user is
not
the best term here).
Well at least I feel better now.
Tom LaDow Indiana
