[amayausers.com] Re: Re how to fire a customer
- From: "Roland R. Irish III" <signman@xxxxxxxxxxxxxxxxxxx>
- To: amayausers@xxxxxxxxxxxxx
- Date: Tue, 23 Mar 2010 11:25:31 -0400
I've done some monogramming, and always, always, run off a sample
to show them first on a scrap towel we have here just for that. So
they can
see how the 'loft' of the towel affects it. Also, we charge a minimum
of $10
per item no matter what, $5 of that just for 'hooping' charge and
stitching beyond
$5 is extra (at $1.50 per thousand)
Sometimes you just can't get away from sewing on 'customer supplied'
goods,
but I have no problem and don't feel guilty turning away stuff, like
leather jackets,
horse saddle covers, etc.-been turning away jewelry and lighter
cases, etc. for
years that I can't engrave on. If you don't have another company
nearby to send
them to you just apologize and tell them the limitations of your
equipment and/or
the possibility of screwing up their item is beyond your control!
Good luck...
Roland R. Irish III
www.sunrisegraphics.org
signman@xxxxxxxxxxxxxxxxxxx
Sunrise Graphics
116 Main St
Claremont, NH 03743
603-543-1324
Check out our 'instant' catalogs
http://www.companycasuals.com/sunrisegraphics/start.jsp clothing
and accessories for embroidery & screenprinting
http://www.plasticpromotions.com/?ID=SS850825D
http://www.healthypromotions.com/?ID=SS850825D
http://www.thewritepromotion.com/?ID=SS850825D
On Mar 23, 2010, at 11:09 AM, Jo Leftwich wrote:
Carol, You can come visit me, anytime.. I will even furnish
chocolate! I do monograms and they are not too hard but I tell the
customer to bring extras just in case. they can return them if
nothing happens. You make a mistake on a towel........
Jo
Jo@xxxxxxxxxxxxxxxx
Just Sew It Custom Embroidery
14893 Deer Run Rd
Delta, Colorado 81416
970-874-7899
--- On Tue, 3/23/10, Carol Brussel <brusselembroidery@xxxxxxxxx>
wrote:
From: Carol Brussel <brusselembroidery@xxxxxxxxx>
Subject: [amayausers.com] Re how to fire a customer
To: amayausers@xxxxxxxxxxxxx
Date: Tuesday, March 23, 2010, 8:14 AM
THanks all, the support and good suggestions are so greatly
appreciated I can hardly begin to say. Especially the chocolate. I
think I need to find out who is in my area, I only know one other
person who is geographically awfully distant, and not available
right now anyway. Guess I should go visiting other shops. But the
best advice is, not sewing on customer-supplied items. That would
at least partially solve the problem (my wholesale for towels being
I am sure far less than retail at Rest. Hard.!).
Carol Brussel
Brussel Embroidery
Denver
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