This message was posted by Tumble Weed Shoppe on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/902.html I was going to do a bag and hit the trace button instead of the arrow over and my hoop wasnt down all the way and it caught on the wipper bar and all of my needles dropped. I called tech support and they cant have anyone out here until the 27th.... help how hard is it to fix this problem. I have orders that have to be done. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================