This message was posted by Steve on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/10/127/2.html#000015 Jerome, I had the same issue when I lived in Minneapolis. No one at Melco's corp office in Denver had any idea who the sales rep was for Minnesota so I always had problems trying to order something. My understanding is now they have zones in which each zone has several sales reps. I was able to get my old rep back when I lived in Maryland but I think you might be in a different zone. Try calling Gerald Rudisuhli at 704-894-0531. He is the best sales rep Melco has and always follows up. If you aren't in his zone, he can tell you who to call. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================