Ice man, I know I'm coming in late here, been on the road all week. Just the fact that you mention "material thickness" tells me you're using older Amaya OS sofware prior to 2006. If this is, in fact the case, have you considered upgrading to something newer. I think the "auto thread feed" will quite possibly have you rethinking pushing your machine off the porch. You should also consider having a tech look your machine over and possibly give her a tune up. When I do a tune up to a machine, I also share a great number of pointers that the customer can do to improve overall quality. Pointers that, one could say, most other embroiderers do in other shops. I've been in the industry over 9 years now and I am still learning new things. Things that make you go hmmmmmmmm. Where are you located? City and state? Ed Melco Tech & Trainer ________________________________ From: ice_man21 <ice_man21@xxxxxxxxxxxxxx> To: amayausers@xxxxxxxxxxxxx Sent: Mon, May 17, 2010 6:51:51 PM Subject: [amayausers.com] Looking for some advise/direction I am in need of some direction BEFORE I take Big Red out and push her off the porch making the total transformation into the pile of junk she was destined to be. I have been working with her part time for the past 5/6 years and I am just plain tired. I had talked with my Melco rep and didn't get much help there other than the implication she thought I was nuts. If you work in the nut house long enough I think you will become an inmate. I will send 2 sew files that are not that large to anyone willing to try to figure me and my machine out. I have 2 pic of the problem as I am experiencing and this problem is consistent through all designs I sew. (I have on occasion tested and tested until I got it looking good enough and then when I see the design later it almost makes me sick)I usually work with it till I get it close enough but right now close enough is not good enough. The rep told me I didn't have my mat'l thickness set high enough. On a twill shirt with cutaway backing I had running at 4 at her direction I changed it up to 6, 7, 8 and all I get is bobbin breaks and the design still pulls so tight it will pull the hole the needle made in the backing into about a straight line (this condition is visual in the pic I will send). It does not seem to matter on a column .150 wide I will in most cases show NO bobbin thread. The second issue is with pulling the design. I used the most caution when hooping so as not to be over tight or not tight enough. Walla, I still get the ripples in the fabric. I am truly at my wits end, well maybe 1/2 way there because I feel like a half wit. Larry ice_man21@xxxxxxxxxxxxxx =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================