I would try to blow off the sensor behind the needle case from the keypad side. I'm no tech, but I think that's the one. It may have lint or dust and can't find where it's supposed to be. Give it a try until on of the techs chime in. Good Luck, Ron Vinyard Body Cover / Magic Stitches 1-888-435-0176 541-471-1504 fax 471-0427 420 SW H street Grants Pass, OR 97526 info@xxxxxxxxxxxxxxxxxxx www.bodycoverdesign.com ----- Original Message ----- From: Lora Cameron To: Amayausers Sent: Wednesday, January 04, 2006 2:07 PM Subject: [amayausers] Help - Not on Needle We were in the middle of a program and doing a color change in a program that we had already run on our two Amayas. Head #2 during the change we got a color change time out error message and we couldn't continue or move the machine to the correct needle. We tried everything and finally had to shut down the machine and go thru the move function to get back online and we finished the program as it was on the last color change when this happened. During the next run of the program it did the same thing on the first color change, but this time the error was the color change stepper index error message. We shut the machine down and have been using it only for single color jobs to get us thru the holiday rush. Now even just turning it on it will sometimes move off needle and we cannot use it. Both machines default to needle 9 but the problem machine will move off needle 9 even tho it was on that needle when the machine was shut down. We can shut it down and sometimes and reboot it up and it will work...sometimes not... Any suggestions??? HELP! please.... Thank you, Lora Cameron Sport Products Mfd., Ltd. 4756 Murphy Road Oregon, WI 53575 608=835-5791 www.sportproducts.org