This message was posted by Debbie1 on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/1307.html Bid Red was sewing along and started making a chugging noise. I immediately hit the Emergency Stop button. I had trouble getting her to work after that--The screen came saying "Head Not Down". I saw a birdsnest which I removed completely. The I loaded a new design. She would not trace from the machine--Only from the computer. Now I am getting "Cutter stepper index error--Not on index while sewing. Can anyone help please?? =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================