Carol, I seem to remember that there's a place to give feedback on visum, so I think that's what we need to do. One thing I noticed was that when the capture on Amazon was solved, it was all in upper case. whenever I've had to do these in the past, they've always been in mixed case. I wonder if that's the problem. hmmm! ----- Original Message ----- From: Carol Pearson To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, April 15, 2009 10:59 AM Subject: [access-uk] Re: webvisum result Hi Jill, (Sorry I spelt your name incorrectly in the middle of the night ...) I am having a problem signing up to Facebook and it may be the capture that's causing it though, as in many cases, the only error I'm getting is about a password and email address not being compatible. As I've now attempted to sign up there twice and have asked for a renewed password (as a software form request), I now am very stuck and am waiting for someone, hopefully, to bail me out and help me to sort the problem. I just pass this on, in case there's an issue with the latest WedVisum software, though I doubt it. ---- Original Message ---- From: JILLIAN GRANT To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, April 15, 2009 10:36 AM Subject: [access-uk] webvisum result > Hi. > > Firstly, thanks to Amro and Carol for your invites. I used Amro's as > it came first. > > I've now successfully installed firefox and visum. I decided to try > it out on Amazon.co.uk. This requires image capture when changing > your email address. I managed to get visum to solve the capture, but > Amazon didn't accept the result. The first image appeared to only > have 5 characters, and Amazon states that the image must have at > least 6 characters. I tred another image, and still couldn't get the > change made. Has anyone else tried this on Amazon? What experience > did you have? > > Thanks. > > Jill.