Hi Phil, If you have your phone back, I would expect no Talks. When you update an older phone like the N70, you lose everything on it. So all you need to do now is reinstall Talks, then go into Talks, then Options, Registration, then Restore Registration. All the best Steve _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Phil Stephenson Sent: Tuesday 13 October 2009 22:18 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: urgent - updating N70 software Barry, That was my fear...I have got the phone back but no Talks...one step at a time... I may be calling Mr. Nutt in the morning! _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barry Toner Sent: 13 October 2009 21:55 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: urgent - updating N70 software Phil, This is commonly known as a bricked phone. Take into your local phone shop and providing it's still within warranty they should post it off to Nokia who'll either fix it or offer you a refurbished N70. Regards, Barry. _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Phil Stephenson Sent: 13 October 2009 21:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] urgent - updating N70 software Hi, Ever done something which seemed like a good idea at the time but which in hindsight you greatly regret...!! This evening I thought I'd try and get my N70 up to the latest firmware, I went on to the Nokia PC suite tool, went to the "web" menu, downloaded the Nokia phone update software, started going through the process however I'd forgotten there was sometimes a dodgy connection with my Nokia USB cable and part way through the update process it lost connection and now my phone is dead, black screen, nothing happening. So my question is have I wrecked my phone completely, is there any way I can get it back and oh yes how much is rhis going to cost me - I was on the look out for a new mobile but I didn't envisage having to do it so soon. All help gratefully received. Phil __________ Information from ESET NOD32 Antivirus, version of virus signature database 4504 (20091013) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4504 (20091013) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4504 (20091013) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4504 (20091013) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4504 (20091013) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com