Hello trace, It worked OK for me several times earlier this week by just pressing ENTER on the by now button. Have you tried activating it with spacebar or by simulating a left mouse click on it? If the above does not work, perhaps you need to update your version of the Flash player and/or check that JAVA is turned on in such as Tools, Options, Advanced in Internet Explorer if you use that. HTH, John. ----- Original Message ----- From: "Spring Flower" <spring.flower@xxxxxxxxxxxxxxxxx> To: "Access-UK" <access-uk@xxxxxxxxxxxxx> Sent: Thursday, August 11, 2011 1:00 PM Subject: [access-uk] urgent help needed hi am trying to purchase products from an ebay shop but when i press on the buy it now button, nothing's happening, what am i doing wrong? i was under the impression that when i pressed buy it now a box/window came up, not sure what options are in the window but i assume its to either check out or buy more items. i don't hear a click when i click buy it now and nothing seems to happen, can't find a basket or anything please help sorry if this is off topic trace ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq