Debs even seasoned geeks get caught out with that one..smiles., It was not all that long ago i came across someone with the same(or similar issue) it appears that usually android devices instead of asikng for you to enter your wireless key ask for your password instead , that is what confuses people. Regards. Shaun On 07/03/2014 17:27, Debby McCallan wrote: > Thanks Sean > Yes, I think that's what happened and as Sandra said, it has connected > to a hot spot, instead of my wi-fi. > Get me, I almost sound like I know what I'm talking about, hahaha. > Debs > ----- Original Message ----- From: "Shaun O'Connor" > <capricorn8159@xxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Friday, March 07, 2014 5:22 PM > Subject: [access-uk] Re: Victor Reader Stream (again) > > >> I think it is the wireless key you need to enter rather than the >> password as that is usually used for administrative tasks rater then >> connecting. >> On 07/03/2014 17:08, Whizza wrote: >>> Hi Debbie, >>> Did you scan for available connections, choose your connection and >>> then enter your password to connect? If you didn't do that, you could >>> be connected to a wi fi hot spot somewhere and they don't seem to want >>> to do the update. Keep coming back; I'm sure one of us will get you >>> sorted. >>> >>> Cheers, >>> Sandra. >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >>> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > > > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 10.0.1432 / Virus Database: 3722/6664 - Release Date: 03/07/14 > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq