HI Barry, OK, this happened to me too on my first order. You need to be aware that after a certain point a button appears that says full basket. When you have finished your choice of shopping, you need to click on that button and update the basket, basically they have a little side basket that contains the items that couldn't fit in the main one, why? I'm not sure, smiles. You will find even if you do this now the items will appear that mysteriously weren't there. Hope this helps. Audrey ----- Original Message ----- From: Barry Hill To: access-uk@xxxxxxxxxxxxx Sent: Saturday, June 03, 2006 9:07 PM Subject: [access-uk] Tesco's orders Hi all Since Tesco has introduced their new access site I have had items that I have selected that have not been put into the order. Last week, there were a few veg items missing that I convinced myself that I might not have actually ordered, I think it is referred to as a senior moment. However, I know I definitely ordered some cheese this week but it didn't get put in the order. Still, there doesn't seem to be anything I can do about it as I have not been charged for any items that I have not received. has this happened to anyone else. Barry