Jackie I spoke too soon as I have encountered the same problem.
I called R N I B and was told there was some file error but what they
didn't tell people is that there is something on the books called a
dynamic file which holds adverts for them which they put on the books
and I take it it is this that is causing the problem.
They also told me there is an opt out for having this file added to your
books at the stage of burning, so now I have opted out and see if this
helps.
Hope this helps.
Hazel
On 25/06/2015 09:44, Jackie Brown wrote:
I think Paul has flagged it up, but how they will sort it out I obviously
don't know, (smile.)
Kind Regards,
Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info
Read my EyeWrite blog: www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Paul Leake
Sent: 24 June 2015 20:34
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Talking Book error message identified!
Are RNIB going to deal with the problem itself and if so, do you know how?
Kind regards,
Paul
Twitter: @paulleake1
paul.leake@xxxxxxxxxxxx
----- Original Message -----
From: "Jackie Brown" <jackieannbrown62@xxxxxxxxx
To: <access-uk@xxxxxxxxxxxxx>, "'BCAB Discussion List'"
<bcab@xxxxxxxxxxxxxxxxx>,
<RNIBTalkingBooksArena@yahoogr
oups.co.uk
Date sent: Wed, 24 Jun 2015 15:02:32 +0100
Subject: [access-uk] Talking Book error message identified!
Following the problem I have had with this, Paul Porter rang me from the
Tech Support department at RNIB this afternoon to say he had been able to
identify the fault. On new Talking Books, RNIB is adding some additional
information, and it appears to be that this is causing problems on both the
Victor Reader Stream and Stratus machines. The latter players will at least
continue to play, whereas you need to move the book on a little to get past
the error message on the VRS.
So at least it isn't my Stream, the SD card, or me for that matter! If
anyone comes across the problem, move the book with the number six key to
the next heading, or do it with the Go To key. Customer Services have been
made aware of it because simply replacing the Talking Book will merely
duplicate the error.
Kind Regards,
Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate
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