Hi Carol, Have you tried updating the firmware of the router? All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx <mailto:steve@xxxxxxxxxxxxxx> Web: http://www.comproom.co.uk <http://www.comproom.co.uk/> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol.Pearson29@xxxxxxxxxxxxxx Sent: 17 March 2015 22:31 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] TIME FOR A NEW ROUTER FOR OUR HOME! Hi all, We suspect our Linksys may be dying, with rather too frequent cutouts of WiFi, and it's time to invest in something new. I'd be interested to know which make of routers people are finding most satisfactory these days. Please bear in mind that we use Virgin Media's modem and then connect to our router, so anything suggested must work with Virgin Media, and I'm not sure that all products do. We have been Linksys fans for ages but see some are talking in favour of Graytek these days. Why is this? If you can help us at all with suitable comments and/or model numbers to go for, please do so. BTW: A router must just "happen" for us, unless someone technical is going to walk us through the setting up, as we're not really "technical know-how's", nor do we really want to be! <Smiles> Carol P