[access-uk] Re: TESCO ONLINE BANKING PROBLEM

  • From: "Tom" <tlorimer@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 3 Jul 2011 19:34:06 +0100

Hi Richard,

What image are they asking you to select and why.
To register, all you have to do is enter your email address and post code.
Are you telling us that Tesco now have a Captcha system?

Tom.

  ----- Original Message ----- 
  From: Richard Godfrey-McKay 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Sunday, July 03, 2011 4:38 PM
  Subject: [access-uk] TESCO ONLINE BANKING PROBLEM


  Hi, While being talked through the latest attempt to restore my Tesco online 
account - following their change of systems -  I was asked to select an image.

  When the operator appreciated the difficulty (which he would have anticipated 
had he read the notes in advance) I was told that I'd have to use the telephone 
service instead.

  Clearly that's not right, and I wondered if others had encountered the 
problem - and if so how it was resolved.

  Richard 

  Richard Godfrey-McKay

  Telephone: 01738-445 880

  Mobile: 07791 452 593

   

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