[access-uk] TESCO ONLINE BANKING PROBLEM

  • From: "Richard Godfrey-McKay" <richard@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 3 Jul 2011 16:38:39 +0100

Hi, While being talked through the latest attempt to restore my Tesco online
account - following their change of systems -  I was asked to select an
image.
 
When the operator appreciated the difficulty (which he would have
anticipated had he read the notes in advance) I was told that I'd have to
use the telephone service instead.
 
Clearly that's not right, and I wondered if others had encountered the
problem - and if so how it was resolved.
 
Richard 
 
Richard Godfrey-McKay

Telephone: 01738-445 880

Mobile: 07791 452 593

 

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