[access-uk] Speech problem on a new laptop

  • From: Amro Bilal <info@xxxxxxxxxxxxx>
  • To: Access uk <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 11 Jan 2019 21:24:43 +0000

Hi all,

I have a problem with a new Dell XPS 15.6 inch laptop that Jaws speech is very distorted and crackling. This happens with both Eloquence and Vocaliser. It is not an issue of faulty speakers as the same happens with headphones too. This problem comes and goes but it is on most of the time.

Anyone has any ideas on what to check or do please? I have updated the soundcard drivers but no luck.

TIA

Amro

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