Hi Joan Douglas and all, Having read the message that douglas sent on this thread, I would like to make one small correction. Although I myself do not use a dolphin screen reader, my partner Carol Hardcastle, uses Hal version 5 which she purchased from Dolphin, therefore when helping her out of problems I have had reason to contact dolphin support. The most direct way to contact the support staff by telephone is to dial 0845 130 5454. You could also e-mail the support staff on support@xxxxxxxxxxxxxxx I hope this information helps all those on this list who need to easily contact dolphin. Alexander Shannon ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq