OK, so do you not sell jaws or supernova? And what about my N86 smiles? Steve----- Original Message ----- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, August 17, 2009 5:15 PM Subject: [access-uk] Re: Payment plans for access technology?
No Steve, I said if I were selling items over a thousand it would not be viable. I don't sell items of that value, I was saying if I did I could not offer the payment plan.Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes----- Original Message ----- From: "Steve Dryden" <steve.dryden@xxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, August 17, 2009 5:13 PM Subject: [access-uk] Re: Payment plans for access technology?Barbara, you need to be extremely careful here. In one of your last posts, you stated very clearly that for items over £100, you give the client 3 months to pay for it. Now, when Steve asks you, you are saying that if it costs a thousand, it's not viable. An honourable practice as it may be, now that you've mentioned it on a public list you could get inundated with requests but now you're saying that you don't for expensive products.So, Iif I come to you and ask for a new N86 phone, I can have 3 months to pay for it but if I want something with KNF, I can't? Is that right?Steve----- Original Message ----- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, August 17, 2009 1:16 PM Subject: [access-uk] Re: Payment plans for access technology?Hi SteveWell, I wouldn't sell as much as you, so the demand for this isn't as huge as it would be if you asked for it. Mostly as well it is on services, such as training. But yes, I do offer it on products. Were I selling products at say £1,000.00, then this would not be viable. However, when the product amounts to around £300.00, this is not as big a drain as you might think.Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, August 17, 2009 1:09 PM Subject: [access-uk] Re: Payment plans for access technology?Hi Barbara,Are you saying then that you do this and don't charge any interest? So you buy the item up front and give the customer three months to pay for it? So that's three months potential interest you are losing on the item. How doyou afford it? All the best Steve All the best Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfBarbara Wilson Sent: Monday 17 August 2009 12:23 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Payment plans for access technology?Yes. Bear in mind I don't sell as wide a range of products as the likes ofSteve and George etc.BTW George, I asked my accountant as I was concerned about this, and she said you only need to be registered if you charge interest on your payment plans. She said if they are a straightforward break up of the original cost into more than one payment, then any business can do this. Only when youcharge interest or make a final payment demand in excess of the final payment amount do you need to be registered. Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes----- Original Message ----- From: "Saqib" <saqib500@xxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, August 17, 2009 12:20 PM Subject: [access-uk] Re: Payment plans for access technology?Hi Barbara. Regarding your earlier post are you offering payment plans foritems which have a value above £100? -------------------------------------------------- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx> Sent: Monday, August 17, 2009 11:31 AM To: <access-uk@xxxxxxxxxxxxx> Subject: [access-uk] Re: Payment plans for access technology?Hi SteveI agree with all this. I've only ever had to chase one customer and if Iever got ripped off then that would be the time at which I would reconsider offering the plan. Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, August 17, 2009 11:29 AM Subject: [access-uk] Re: Payment plans for access technology?Hi Martin,There's a bit more to it than that. A credit card is not secure fromthevendor's point of view. As a customer, you can block anyone from taking money from a credit card. So I would say there is no foolproof way tohavefinance plans, without the risk of chasing for payment, especially withexpensive equipment. For example, if I sold you a KNFB Reader, you activated it, and paid your first month's payment, and no more, we have no deactivation process. WithWindow-Eyes on the other hand, we can activate it for each 30 days, soif you don't pay the following month, it will simply expire. So there does need to be some protection in place for the vendor as well, ifthe customer defaults. Yes, we can chase, and take the customer to thesmall claims court, or whatever, but it is all costly and time consuming.Don't get me wrong, not all customers are going to default by any means,but I am just pointing out that it is not just the big bad business out there,taking money off you and not having a payment plan. It is more complexthan it looks to set it up. All the best Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On BehalfOf martin wilsher Sent: Monday 17 August 2009 11:11 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Payment plans for access technology?With respect steve, I did not want this to become an attack and defence discussion of we do this, they do that. I was putting the idea out for discussion to those who directly vend, those who resell, and those whopurchase the software or hardware to see what the support was for paymentplans, why they were, or were not implemented at this time, etc, etc.Forinstance, surely, a company, regardless of the products they sell, iftheywish, can make payment plans for expencive software/hhardware if theywish,with the appropriate safeguards of course, such as taking a credit cardnumber/direct debit mandate etc, in case of default on behalf of purchaser. Thoughts? -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On BehalfOf Steve Nutt Sent: 17 August 2009 11:01 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Payment plans for access technology? Hi Martin, Currently, we only do it for Window-Eyes. All the best Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On BehalfOf martin wilsher Sent: Monday 17 August 2009 10:19 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Payment plans for access technology? Hi all.In this time of resession, or at any time really, what with the costs ofaccess tec being prohibiitivly expencive for most, why are not morecompanies iether resellers or at source venders making available paymentplans? I know serotek do various plans for their system access products, and window eyes do their payment plans too, which I believe are supported byresellers in both cases, but do any others do payment plans? Sight andsound for knfb reader mobile or hjaws for instance? Computer room services for knfb reader mobile or braille displays? 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