[access-uk] Re: OT Virgin trains
- From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 22 Jan 2008 13:14:10 -0000
didn't say anything about the track, and in fact the crowdedness of
New Street was more in relation to its being busy and overcrowded,
which is why Travel Care there falls over at times. Yep, I know, more
staff needed, more more funding, and cows might fly.
Cheers,
From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx
-----Original Message-----
Peter Beasley
Subject: [access-uk] Re: OT Virgin trains
Unfortunately, the proposed revamp of New STreet station does not
include
any track expansion.
----- Original Message -----
From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, January 22, 2008 12:25 PM
Subject: [access-uk] Re: OT Virgin trains
> Just to concur with what Andy says, as I use Birmingham station.
They
> were very helpful yesterday when I booked a ticket, offering me all
> the seating options and Travel Care. Yes, it is a very,very busy
> station, and the day cannot come soon enough when the much overdue
> revamp of the station happens, that's if we're not held to ransom
over
> congestion charging here.
>
> From Ray
> I can be contacted off-list at:
> mailto:ray-48@xxxxxxxx
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On
> Behalf Of Andy Collins
> Sent: 22 January 2008 12:18PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: OT Virgin trains
>
>
> Scott - I do this regularly, and have always, without exception,
found
> it an excellent service. I always book assistance and tickets on
their
> dedicated phone line:
>
> 08457 443366
>
> Their staff are very helpful, and will try and find you the kind of
> seat you prefer from the seating plan; I.e. airline seats or table
> seats, and you can book 2 seats if travelling with a guide dog, for
no
> extra cost.
>
> I have found the one station where staff don't come to me pretty
much
> strait away after stepping from the train, is Birmingham, but it is
a
> very busy station, and I've never been left unattended. If it feels
> I've been stood there a while, I find it easy to just ask a member
of
> the public if station staff are about, but really, it all works out
> very well, give it a go, and good luck -
>
> Andy
> ----- Original Message -----
> From: Scott
> To: access-uk@xxxxxxxxxxxxx
> Sent: Tuesday, January 22, 2008 11:51 AM
> Subject: [access-uk] OT Virgin trains
>
>
> Sorry for the off topic subject folks, trying to get subscribed to
the
> VI gen list but not having much luck so would be glad of any answers
> to this 1 off list please.
> Anyone travel with Virgin trains regularly, what do you think of
their
> assistance and what is best way to book both tix and assistance on
> journeys,
>
> thanks,
>
> Scott
>
>
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