Mary, If you can use GOOGLE, the very first item takes you to the Symantec Knowledge Base where you can start to wander through the various solutions. As I'm not quite sure which is appropriate for you, I'd suggest you look yourself if you can. If you get bogged down, as I probably will too, I'll give you a hand if you can write privately. -- Carol carol.pearson@xxxxxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of mary Sent: 18 August 2004 09:54 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Norton again Hi, I have received the following message YET AGAIN. LU1844: This product prevented LiveUpdate from updating it. Check your subscription status for this product My subscription is fine until May of next year. Does this mean I will have to uninstall for about the fourth time? I am really getting extremely tired of Norton. My last update was Norton WMI and I am using Norton System Works 2004. Regards Mary ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq