[access-uk] Re: NetGem I-Player AD Set Top Box - Station Identification
- From: "Jackie Cairns" <cairnsplace@xxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 28 Jan 2008 09:22:30 -0000
Hi Keith
I have had one of these players for some years now too. But what you are
describing is rather strange as some of my stations say "unknown channel",
but a lot of them announce their names. Like you, I do regular updates, and
haven't found a software upgrade for a long time now.
As well as looking for updates, I wonder if it is possible to reset the box
to see if that gives it a kick? I guess the problem with doing that, if it
is even possible, is that you might have to go through all the old update
processes if it puts the box back to its default settings. I'm just curious
as to why every station is now saying "unknown channel" for you as a lot of
mine are still working.
I'd be interested to hear if you solve the problem.
Jackie
----- Original Message -----
From: "Keith Rothwell" <keith@xxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 28, 2008 9:06 AM
Subject: [access-uk] NetGem I-Player AD Set Top Box - Station Identification
28 January 2008
Hi Listers
I was an 'Early Adopter' of the I-Player AD Set Top Box from NetGem and it
operated more or less satisfactorily since its Original Installation. I
have used it less often over the past twelve months or so as I now have
one of the 'all singing and dancing' Portset Digital Media Centres.
However, I have continued to use the I-Player to listen to say BBC Seven
and BBC World Service when the DMC is recording a Programme.
I accept that the many new TV and Radio Channels will not be identified
other than as "Unknown Channel" until there is an Upgrade of the Software
to include the requisite 'Voice Tags' and as I understand that despite all
their Early Promises about Support and 'Wonderful' Extended/Additional
Facilities NetGem are no longer supporting the I-Player AD I am not
holding my Breath. However, over the past few months, every Channel has
been identified (?) as "Unknown Channel" - even BBC1, BBC2, etc which were
quite satisfactorily identified previously.
I have checked for more up to date software on Channel 900 but the latest
Version is 4.6.23F - which if Memory serves me right it has been for
perhaps two or more Years. I have undertaken a 'Retune' ("Menue" +
"Yellow") on a number of occasions to check whether this will 'jog its
memory' but without success.
Is there a way of triggering the Station Identification Facility or am I
stuck with "Unknown Channel" on every Channel until some 'Kind Soul' (e.g.
RNIB) produces a Special Update with a whole new set of 'Voice Tags' and
makes it available via Channel 900?
Any help appreciated.
Best Wishes
KEITH
--
KEITH ROTHWELL
Bury, Lancashire, United Kingdom
E-Mail: keith@xxxxxxxxxxxxxxxxx
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