Hi Henry,
What do you mean by make a payment over the phone? Do you mean to pay the
credit card bill?
If for example, you ring me, you can pay by credit card, so I'm not sure what
the problem is.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
henry@xxxxxxxxxxxxxxxxxxxx
Sent: 15 December 2018 09:47
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Making Credit card payments over the phone?
Morning Folks
Briefly, since earlier this year, owing to the introduction of an new IVR
system, Sainsburys have stopped allowing myself and other customers to make a
direct payment to their Sainsburys credit card over the phone by speaking to a
human being.
To access this new automated telephone system I have to key in my 16 digits
credit card details and I am not being allowed sufficient time to do this and
end up in a never ending cycle.
I would like to ask other list members could they tell me the names of their
Credit card providers which allow them to make a payment over the phone?
Thanking you in anticipation
Henry
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