[access-uk] Re: Lloyds TSB new security system
- From: "Richard Godfrey-McKay" <richard@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 17 Jun 2009 20:02:24 +0100
Sorry, joining this thread late. What does the bank suggest is the way that
screenreader users are supposed to deal with the new system?
Richard Godfrey-McKay
Tel: (01738) 445 880
Mobile: 07791-452593
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Debbie Palmer
Sent: 17 June 2009 19:47
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Lloyds TSB new security system
Hi
the image is real test but there are circles that move around the number as
if to highlight it. The number is very large and only appears after you
have received the phone call
Debbie
you can contact me on:
email: wadham.house@xxxxxxxxxxxxxxxx
skype debs1965
msn: wadham.house@xxxxxxxxxxxxxxxx
aim screen name wadham house
Vonage phone No: 01392 346351
Mobile: 07930 332608
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Iain Lackie
Sent: 17 June 2009 15:44
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Lloyds TSB new security system
This is the real question before we all start panicking. Is the number on
the screen an image or real text?
Iain
----- Original Message -----
From: Peter <mailto:peterholdstock@xxxxxxx> Holdstock
To: access-uk@xxxxxxxxxxxxx
Sent: Wednesday, June 17, 2009 3:16 PM
Subject: [access-uk] Re: Lloyds TSB new security system
Why is it a pain. I did a lot of testing with the Halifax team in Halifax
itself prior to becoming Lloyds and the system works very well. The only
time you'll really get called would be if you forget your username and
password, at which point the system will call you on which ever phone number
you choose, then just enter the digits on the screen. It is all JAWS
friendly. I've never been asked phoned in any other situation such as
setting up a payment.
Peter
From: Kulvinder <mailto:kbhogal1@xxxxxxxxxxxxxx>
Sent: Wednesday, June 17, 2009 1:36 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Lloyds TSB new security system
Oh right, as I say, a pain in the neck, <grimace>
Kulvinder Singh Bhogal
Skypename: bobba2006
Windows messenger: Kulvinder@xxxxxxxx
Mobile: 07792888797
----- Original Message -----
From: Debbie Palmer <mailto:wadham.house@xxxxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Wednesday, June 17, 2009 11:13 AM
Subject: [access-uk] Lloyds TSB new security system
Hi
Here is the information from the Lloyds Webb site.
What is the new security procedure?
When you set up a new recipient, credit card payment or standing order, we
may call you to make sure the instruction is genuinely coming from you. All
you'll need is a telephone near you. You'll be able to choose which number
we call you on, provided it's a number we already hold for you. You'll
receive an automated call asking you to confirm details about your
transaction and then to enter a four digit number that will appear on your
computer screen into your telephone keypad. The whole process will take less
than a minute and you can see it on our
<http://www.lloydstsb.com/ib_demo/flash/index.html?WT.svl=ibcdemo2&ibdm=14>
demo.
Please make sure your contact details are up-to-date: log on to Internet
Banking, then select Personal Details from the left-hand menu.
Debbie
you can contact me on:
email: wadham.house@xxxxxxxxxxxxxxxx
skype debs1965
msn: wadham.house@xxxxxxxxxxxxxxxx
aim screen name wadham house
Vonage phone No: 01392 346351
Mobile: 07930 332608
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 4161 (20090617) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 4162 (20090617) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 4162 (20090617) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 4162 (20090617) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
__________ NOD32 4163 (20090617) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
Other related posts:
