Simon, what is the catch? Is there a download limit? Will you keep your BT line? If so, Bt will know your excuse was an excuse? haha I would be interested in joining up to but we can't get cable lines here only via the phone. Is it really £20 per month for phone and broadband? Thanks, CW ----- Original Message ----- From: "simon.dowling" <simodowl@xxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, July 05, 2007 5:03 PM Subject: [access-uk] Re: Leaving BT > HI DJ, I TOO AM LEAVING BT, AS A VIRGIN REP CAME ROUND AND ASKED WHETHER I > WAS HAPPY WITH WHOM I'M WITH. > THEY SAID TO ME NOT TO TELL THEM I WAS MOVING TO ANOTHER PROVIDER, BECAUSE > BT WOULD QUIBLE OVER MY CONTRACT. > INSTEAD THEY SAID TO TELL THEM THAT I WAS MOVING IN TO A SICK RELATIVE'S > HOUSE TO LOOK AFTER THEM, AND THEY ALREADY HAD A PHONE LINE SO I WOULDN'T > HAVE ANY PROBS WITH THEM. > I MUST SAY VIRGIN WILL SAVE ME MONEY AS THEY WOULD CHARGE ME 20 PER MONTH > FOR BROADBAND AND A PHONE LINE AND CALLS WOULD BE FREE UNLESS I PHONED A > MOBI. > MY BT COSTS ME ON AVERAGE ABOUT 150 PER QUARTER. > SO AS SOON AS I HAVE PAID THIS BILL I WILL BE CHANGING OVER. > http://www.secretsthatwekeep.com/003 > Simon > creator and owner of the winmx4theblind mailing list. > to find out more visit > http://groups.google.com/group/winmx4theblind > Group email address winmx4theblind@xxxxxxxxxxxxxxxx > msn, simodowl@xxxxxxxxxxx > skype, slifinger > ----- Original Message ----- > From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Cc: <bcab@xxxxxxxxxxxxx> > Sent: Thursday, July 05, 2007 4:33 PM > Subject: [access-uk] Leaving BT > > > > Hi all, > > > > We are leaving BT's pathetic 8mb service and moving to 20mb cable on the > > 17th of this month. > > > > BT customer options gave us a bit of hassle, saying we'd be lible for the > > payments remaining on our 18 month contract and that if we didnt' pay it > > we'd be taken to court, and the usual rhetoric that they dont' guarantee > > speeds. > > > > The technician who's been helping us with the entire process along with > > his manager has assured us that this is not the case. > > > > In short, if people do decide to challenge BT for end user performance > > issues don't take any nonsense, get to speak to somebody who knows what > > they're talking about, have the call eskaulated to a senior technician and > > explain you're phoning about throughput. > > > > I'm exhausted by the whole process, 5 engineers, 3 of which where > > broadband engineers who didnt' know they're arse from their elbow barring > > one, countless phone calls, and testing both on BT's part and mine. The > > amount of hardware including routers, computers, filters I've tryed is > > staggering. > > > > Still, I learnt alot about ADSL! You can't put a price on that > > experience. > > > > Thanks to each and everyone of you that offered advice and encouragement. > > > > I even have went as far as to write a 9 page letter to BBC's watchdog as > > I'm concerned there are quite possibly alot of people out there recieving > > very poor performance and are being fogged off. If you're far away from > > the exchange or your exchange doesnt' support the speeds and you're well > > informed about this then fine, but for those that aren't... > > > > If anyone wants support concerning DSL and what questions to put to > > unknowledgeable and in my experience patronising staff dont' hesitate to > > mail me privately and I'll see if I can help out. > > > > Dj Paddy > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq