[access-uk] Re: Leaving BT
- From: "Barry Hill" <bbinc@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 5 Jul 2007 20:50:21 +0100
Probably, as there was no re-wiring when I changed over. I guess Tiscali
are paying the line rental.
Barry
----- Original Message -----
From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, July 05, 2007 7:12 PM
Subject: [access-uk] Re: Leaving BT
Barry, aren't you using BT exchanges though?
Dj Paddy
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----- Original Message -----
From: "Barry Hill" <bbinc@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, July 05, 2007 5:39 PM
Subject: [access-uk] Re: Leaving BT
>I don't have cable. I use Tiscali and get up to 8mb unlimited broadband,
> free calls to any land line in the UK and free line rental for £19.99 a
> month. BT are no longer in the equation.
>
> Barry
>
> ----- Original Message -----
> From: "Christine Weetman" <goatmum@xxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Thursday, July 05, 2007 5:26 PM
> Subject: [access-uk] Re: Leaving BT
>
>
> Simon, what is the catch? Is there a download limit? Will you keep your
> BT
> line? If so, Bt will know your excuse was an excuse? haha
>
> I would be interested in joining up to but we can't get cable lines here
> only via the phone. Is it really £20 per month for phone and broadband?
>
> Thanks, CW
> ----- Original Message -----
> From: "simon.dowling" <simodowl@xxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Thursday, July 05, 2007 5:03 PM
> Subject: [access-uk] Re: Leaving BT
>
>
>> HI DJ, I TOO AM LEAVING BT, AS A VIRGIN REP CAME ROUND AND ASKED WHETHER
>> I
>> WAS HAPPY WITH WHOM I'M WITH.
>> THEY SAID TO ME NOT TO TELL THEM I WAS MOVING TO ANOTHER PROVIDER,
>> BECAUSE
>> BT WOULD QUIBLE OVER MY CONTRACT.
>> INSTEAD THEY SAID TO TELL THEM THAT I WAS MOVING IN TO A SICK RELATIVE'S
>> HOUSE TO LOOK AFTER THEM, AND THEY ALREADY HAD A PHONE LINE SO I WOULDN'T
>> HAVE ANY PROBS WITH THEM.
>> I MUST SAY VIRGIN WILL SAVE ME MONEY AS THEY WOULD CHARGE ME 20 PER MONTH
>> FOR BROADBAND AND A PHONE LINE AND CALLS WOULD BE FREE UNLESS I PHONED A
>> MOBI.
>> MY BT COSTS ME ON AVERAGE ABOUT 150 PER QUARTER.
>> SO AS SOON AS I HAVE PAID THIS BILL I WILL BE CHANGING OVER.
>> http://www.secretsthatwekeep.com/003
>> Simon
>> creator and owner of the winmx4theblind mailing list.
>> to find out more visit
>> http://groups.google.com/group/winmx4theblind
>> Group email address winmx4theblind@xxxxxxxxxxxxxxxx
>> msn, simodowl@xxxxxxxxxxx
>> skype, slifinger
>> ----- Original Message -----
>> From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Cc: <bcab@xxxxxxxxxxxxx>
>> Sent: Thursday, July 05, 2007 4:33 PM
>> Subject: [access-uk] Leaving BT
>>
>>
>> > Hi all,
>> >
>> > We are leaving BT's pathetic 8mb service and moving to 20mb cable on
>> > the
>> > 17th of this month.
>> >
>> > BT customer options gave us a bit of hassle, saying we'd be lible for
> the
>> > payments remaining on our 18 month contract and that if we didnt' pay
>> > it
>> > we'd be taken to court, and the usual rhetoric that they dont'
>> > guarantee
>> > speeds.
>> >
>> > The technician who's been helping us with the entire process along with
>> > his manager has assured us that this is not the case.
>> >
>> > In short, if people do decide to challenge BT for end user performance
>> > issues don't take any nonsense, get to speak to somebody who knows what
>> > they're talking about, have the call eskaulated to a senior technician
> and
>> > explain you're phoning about throughput.
>> >
>> > I'm exhausted by the whole process, 5 engineers, 3 of which where
>> > broadband engineers who didnt' know they're arse from their elbow
> barring
>> > one, countless phone calls, and testing both on BT's part and mine.
>> > The
>> > amount of hardware including routers, computers, filters I've tryed is
>> > staggering.
>> >
>> > Still, I learnt alot about ADSL! You can't put a price on that
>> > experience.
>> >
>> > Thanks to each and everyone of you that offered advice and
> encouragement.
>> >
>> > I even have went as far as to write a 9 page letter to BBC's watchdog
>> > as
>> > I'm concerned there are quite possibly alot of people out there
> recieving
>> > very poor performance and are being fogged off. If you're far away
>> > from
>> > the exchange or your exchange doesnt' support the speeds and you're
>> > well
>> > informed about this then fine, but for those that aren't...
>> >
>> > If anyone wants support concerning DSL and what questions to put to
>> > unknowledgeable and in my experience patronising staff dont' hesitate
>> > to
>> > mail me privately and I'll see if I can help out.
>> >
>> > Dj Paddy
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>
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