[access-uk] Re: Jaws issues continued
- From: "Michael A. Ray" <mike.ray@xxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Fri, 07 Dec 2012 21:01:07 +0000
Vanja, is your site under construction? I get a 404 Not Found when I
click the 'enter' link.
Mike
On 07/12/2012 20:48, Vanja Sudar wrote:
Just a quick update on the jaws issue that I have been reporting
recently. I have called s&s. In short one of the tec support guys
remotely logged on to my computer. Once he had a look he said that there
are some files missing and that this sometimes happens during the
download process if one updates through the automatic updates. He said
to doremove jaws 14 and all the shared user settings and then do the
fresh install of jaws 14. I have done this, but as soon as I’ve
installed jaws 14 jaws still behaved in the same way. In fact using the
‘startup wizzard’ became impossible,k also any of the jaws menues were
inaccessible as well as previous problems of system tray, listing links
on webpages ETC still obviously being impossible to use.
Since I obviously can’t role back and use the jaws 14 version before 6th
December update, I’ve downloaded jaws 13, which even with my old
settings works perfectly fine, so I have no idea what’s causing this
issue. I know that removing jaws 14 including the user/shared settings
didn’t help. I was a bit busy with other various things after my
phonecall to s&s so I have only done this way after their opening hours,
so I couldn’t call them back to talk about this, I intend to do this on
Monday unless another solution becomes available.
Vanja
http://www.sudar.co.uk
http://www.twitter.com/internetking
Windows live: sudar23@xxxxxxxxxxx
--
Michael A. Ray
Analyst/Programmer
Witley, Surrey, South-east UK
Ham Radio Callsign: G4XBF, licenced since 1982
Use the NVDA screen-reader, not Scientific, just Freedom
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