[access-uk] Re: Information voice on Victor Reader Stream gone quiet
- From: Chantal Ferreira <chantalac.ferreira@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Fri, 19 Jul 2013 12:58:41 +0200
Thank you Adrien
Really appreciate it.
Kind regards
Chantal
On 7/18/13, Adrien Collins <adriencollins22160@xxxxxxxxx> wrote:
> Hi Chantal
>
> Ok you have to download the voice package you want, unzip it
> to the sd card, connect the stream to the mains electric,
> make sure the stream is turned off, and with the sd card
> plugged in, power it up, it should start up-dating. The file
> you need to see on the sd card ends with upg, not a zip
> file. Good luck.
>
> Regards
>
> Adrien
>
>
> -----Original Message-----
> From: access-uk-bounce@xxxxxxxxxxxxx
> [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Chantal
> Ferreira
> Sent: Tuesday, July 16, 2013 8:31 AM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Information voice on Victor Reader
> Stream gone quiet
>
> Good morning Andrew
>
> Would you have any idea how to reload the old voices or
> software back
> onto the Stream?
>
> Thank you
>
> Chantal
>
>
> On 7/15/13, Adrien Collins <adriencollins22160@xxxxxxxxx>
> wrote:
>> Hi Chantal
>>
>> Not sure but perhaps putting the original voices or
> software
>> back in may fix it, it is a very odd problem. Hope you can
>> get it sorted.
>> Regards
>>
>> Adrien
>>
>>
>> -----Original Message-----
>> From: access-uk-bounce@xxxxxxxxxxxxx
>> [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of
> Chantal
>> Ferreira
>> Sent: Friday, July 12, 2013 4:23 PM
>> To: access-uk
>> Subject: [access-uk] Information voice on Victor Reader
>> Stream gone quiet
>>
>> Good afternoon List
>>
>> I hope someone can help me.
>>
>> I have a friend who is having a problem with his old
> Stream.
>> The voice
>> that does all the notifications has stopped working. He
>> still has Tom
>> and Samantha but the voice that reads information such as
>> battery
>> level and percentage in books, etc. has stopped working.
> He
>> has tried
>> to reset the Stream as well as take out the battery but
>> nothing has
>> helped so far.
>>
>> He also says the problem started when he loaded the
> Flemish
>> voices.
>> Can loading different voices affect the information
> reading
>> voice?
>>
>> Has anyone come across something like this? How can we
> solve
>> it?
>>
>> Thank you for any assistance.
>>
>> Chantal
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