[access-uk] Re: Information voice on Victor Reader Stream gone quiet

  • From: Chantal Ferreira <chantalac.ferreira@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Tue, 16 Jul 2013 08:31:26 +0200

Good morning Andrew

Would you have any idea how to reload the old voices or software back
onto the Stream?

Thank you

Chantal


On 7/15/13, Adrien Collins <adriencollins22160@xxxxxxxxx> wrote:
> Hi Chantal
>
> Not sure but perhaps putting the original voices or software
> back in may fix it, it is a very odd problem. Hope you can
> get it sorted.
> Regards
>
> Adrien
>
>
> -----Original Message-----
> From: access-uk-bounce@xxxxxxxxxxxxx
> [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Chantal
> Ferreira
> Sent: Friday, July 12, 2013 4:23 PM
> To: access-uk
> Subject: [access-uk] Information voice on Victor Reader
> Stream gone quiet
>
> Good afternoon List
>
> I hope someone can help me.
>
> I have a friend who is having a problem with his old Stream.
> The voice
> that does all the notifications has stopped working. He
> still has Tom
> and Samantha but the voice that reads information such as
> battery
> level and percentage in books, etc. has stopped working. He
> has tried
> to reset the Stream as well as take out the battery but
> nothing has
> helped so far.
>
> He also says the problem started when he loaded the Flemish
> voices.
> Can loading different voices affect the information reading
> voice?
>
> Has anyone come across something like this? How can we solve
> it?
>
> Thank you for any assistance.
>
> Chantal
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