Good morning Andrew Would you have any idea how to reload the old voices or software back onto the Stream? Thank you Chantal On 7/15/13, Adrien Collins <adriencollins22160@xxxxxxxxx> wrote: > Hi Chantal > > Not sure but perhaps putting the original voices or software > back in may fix it, it is a very odd problem. Hope you can > get it sorted. > Regards > > Adrien > > > -----Original Message----- > From: access-uk-bounce@xxxxxxxxxxxxx > [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Chantal > Ferreira > Sent: Friday, July 12, 2013 4:23 PM > To: access-uk > Subject: [access-uk] Information voice on Victor Reader > Stream gone quiet > > Good afternoon List > > I hope someone can help me. > > I have a friend who is having a problem with his old Stream. > The voice > that does all the notifications has stopped working. He > still has Tom > and Samantha but the voice that reads information such as > battery > level and percentage in books, etc. has stopped working. He > has tried > to reset the Stream as well as take out the battery but > nothing has > helped so far. > > He also says the problem started when he loaded the Flemish > voices. > Can loading different voices affect the information reading > voice? > > Has anyone come across something like this? How can we solve > it? > > Thank you for any assistance. > > Chantal > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq