Hi, thanks but no luck. The url in both IE6 and 7 that comes up as the home page each time the browser is started is: http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q305&bd=presario&pf=desktop Deon At 08:39 06/02/2007, you wrote: >Sorry, I accidentally sent my last message while I was still drafting >it. Apologies for the long quote at the beginning. The Symantec page I >mentioned can be found at: > >http://tinyurl.com/fnb8s > >Hope that helps. > >-- >Benjamin Hawkes-Lewis > >** To leave the list, click on the immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >** If this link doesn't work then send a message to: >** access-uk-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on the >** immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >** or send a message, to >** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq