[access-uk] Re: Examples of poorly accessible websites

  • From: "Tom" <tlorimer@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 12 Jan 2012 15:49:03 -0000

Thomas Cook has the cheek to say their website is fully accessible with a few minor issues.

I tried the Combo boxes and couldn't even open them.

I don't know if they have a graphical symbol stating that their website is accessible, but if they do then it should be removed.

Tom.


----- Original Message ----- From: "Alistair" <alistair.kelly@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, January 12, 2012 2:00 PM
Subject: [access-uk] Re: Examples of poorly accessible websites


Hi barry, don't know if this is the kind of thing you are looking at but for me the main thomas cook web site was always easy to use and accessibility was never a issue. Having tried to book our summer hols on the site I found it next to impossible to use, using jaws 13 and even trying NVDA with both Mazilla and IE9 the combo boxes would self-activate when navigating down a list, no first letter nav was available either and the page would bounce around from one heading to another, I have complained both on line and at my local shop. Just think it a great pity that something that was so easy to use is now virtually unusable, doubtless it was done in the name of progress! the link is:

www.thomascook.com

Best wishes

alistair Kelly

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